Privacy Policy
Last updated: 1 November 2026
My Homeo Buddy (“we”, “us”) respects your privacy. This policy explains what personal data we collect through myhomeobuddy.com, how we use it and the choices you have.
What we collect
- Order details: name, billing and delivery address, phone number, email address, items ordered and any order notes.
- Account details: email address, name, mobile number and saved addresses. An account is created for you when you confirm your email at login or checkout, and your orders are linked to it. We send a one-time code to your email to log in, so no password is used.
- Messages: what you send us by phone, email or WhatsApp, including any prescription you choose to share. Prescriptions and health details are sensitive, so please share only what is needed for your order.
- Practitioner details: information you send us when asking to list your practice.
- Technical data: IP address, browser and device type, and the pages you visit, including how you reached our site.
How we use it
- To process, deliver and support your orders.
- To run your account and prevent fraud or misuse.
- To contact you about your order or reply to your questions.
- To keep the records required by tax and other laws.
- To understand and improve the site.
We do not sell your personal data.
Who we share it with
- Courier and delivery partners, so they can deliver your order.
- Payment providers, if online payment is offered. They handle your payment details directly and we do not store your card details.
- Our website hosting, email (Resend) and technology providers, who act on our behalf.
- WhatsApp, if you choose to contact us there. Its own privacy policy applies.
- Authorities, where the law requires it.
Cookies
We use cookies that are needed for the cart, checkout and login, and cookies that record how a visitor reached the site for each order. Our pages also load fonts and icons from third-party services (Google Fonts and unpkg), which receive your IP address. You can clear or block cookies in your browser, but the cart and checkout may then stop working.
How long we keep it
We keep order records for as long as tax and accounting laws require, and other data only for as long as we need it for the purposes above.
Your rights
You can ask to see, correct or delete your personal data, withdraw consent or raise a complaint, subject to what the law requires us to keep. You can also update your details in your account. To make a request, contact us using the details below.
Security
We take reasonable steps to protect your data, but no website or internet connection can be completely secure.
Children
Orders should be placed by adults. Parents and guardians may order on behalf of a child. We do not knowingly collect personal data directly from children.
Changes
We may update this policy. The latest version and its date will always be shown on this page.
Contact
- Address: 168/2 Chandra Shekhar Azad, Kotwali, Jhansi, Uttar Pradesh 284002
- Phone and WhatsApp: +91 88810 03366
- Email: myhomeobuddy@gmail.com